We believe it is important to do holistic, systematic study of intercultural adaptation. Our approach is based on the theoretical proposition of the multi-dimensional and functional organization of behavioral acts and human activities developed by A.I. Krupnov. It allows investigating not only separate aspects but the whole system, considering hierarchy and interaction of the components constit...

Cultural diversity is becoming increasingly more important in the workplace. This is particularly true in health care organizations facing demographic shifts in the patients served and their families. This study serves to aid the development of intercultural communication training programs for health care providers by examining how cultural sensitivity and effective intercultural communication,...

The issue of language barriers is particularly critical during intercultural service encounters for ESL (English as a Second Language) customers. Customers may struggle to communicate what they want or even get necessary information regarding products or services. Through a qualitative study, based on a grounded theory approach, this study identifies issues that concern ESL customers in intercu...

The importance of intercultural challenges is recognized by both the practitioners and researchers in offshore software development outsourcing (OSDO) relationships. These challenges affect almost all the activities involved in offshore software development outsourcing relationships especially communication, mutual understanding, interpretation and decision making processes etc. which in turn l...

The paper deals with the features of teaching of profession-related texts reading in a foreign language to bilingual students in agricultural higher education institution. Article’s purpose was to analyze the technology of intercultural competence formation by means of profession-related texts reading. The method of intercultural competence formation included using the profession-related texts ...

Seminar Objectives To bring together researchers working in the field of intercultural communication pedagogy, particularly-but not exclusively-in higher education, so as to develop a dialogue around the following kinds of question:  What contribution can a discourse approach make to the learning/teaching of intercultural communication?  How far is intercultural communication necessarily inte...

Over the decades, English, more specifically Business has become a lingua franca in business world. Intercultural communication is becoming prevalent and essential with ever-changing ever-merging world economy. Adopting economic terminology crucial these conditions improving skills for efficient effective results imperative English proficiency matter of course, particularly occupations such as ...

This paper explores the notion of cosmopolitan, intercultural citizenship in relation to intercultural education and study abroad. As part of a larger investigation of the second language sojourn, the individual developmental trajectories of more than 100 Chinese university students were examined to better understand their language and intercultural learning and identity expansion. This paper p...