Social media data are increasingly used as the source of research in a variety of domains. A typical example is urban analytics, which aims at solving urban problems by analyzing data from different sources including social media. The potential value of social media data in tourism studies, which is one of the key topics in urban research, however has been much less investigated. This paper see...

On-line photo sharing services allow users to share their touristic experiences. Tourists can publish photos of interesting locations or monuments visited, and they can also share comments, annotations, and even the GPS traces of their visits. By analyzing such data, it is possible to turn colorful photos into metadata-rich trajectories through the points of interest present in a city. In this ...

The aim of this study is to identify the key factors as antecedents of visitor satisfaction for the design of a mobile app for museums. To our aim we use the Kano model that allows to categorize service attributes according to how they are perceived by customers and to estimate their impact on customer satisfaction. We collected qualitative data trough 300 questionnaires administered to tourist...

In this paper we present a successful application of logic programming for e-tourism: the IDUM system. The system exploits two technologies that are based on the state-of-the-art computational logic system DLV: (i) a system for ontology representation and reasoning, called OntoDLV; and, (ii) HıLεX a semantic information-extraction tool. The core of IDUM is an ontology which models the domain of...

Independence among different tourism expenditure categories is the most convenient hypothesis for modeling decision–making processes. Nevertheless, the best-suited framework would require dependence among expenditures in order to face individual budget and ordered choices. To this end we provide a new multivariate copula-based logit model with explanatory variables. We applied our tools to the ...

The analysis and creation of annotated corpus is fundamental for implementing natural language processing solutions based on machine learning. In this paper we present a parallel corpus of 4500 questions in Spanish and English on the touristic domain, obtained from real users. With the aim of training a question answering system, the questions were labeled with the expected answer type, accordi...