Telemedicine is many things to many people. Only until a few years ago, telemedicine was equated to video teleconferencing between physicians, while nowadays, perhaps the most active area in telemedicine is the store-and-forward model. There is a big shift from private and dedicated modes of communications to connectivity through the Internet. Presented is a collection of applications that prov...

cases relevant to business communication in the workplace and functional for a wide range of users in both undergraduate and MBA programs. Instructors may photocopy the cases freely for educational use (see the Permission to Photocopy section on the inside of the BCQ front cover). Issues to facilitate incorporating cases into teaching are discussed in this introduction, and further assistance i...

98 Introduction Collectively qualitative research is a group of methodologies, with each approach offering a different lens though which to explore, understand, interpret or explain phenomena in real word contexts and settings. This article will provide an overview of one of the many qualitative approaches, ethnography, and its relevance to healthcare. We will use an exemplar based on a study t...