Anne Chao and Liza Levina reflect on an “extraordinarily brilliant student”.

Lack of provision of information was the single most common cause of poor performance in the 2008/2009 NHS Patient Survey Programme of trusts in the UK. Information leaflets have been shown to improve patient satisfaction with consultations. We introduced a new patient information leaflet about the scheduled consultation in a district hospital's dermatology outpatient clinic. We then assessed i...

Musicians in symphony orchestras are exposed to harmful sound levels. Although research shows that industrial workers have a higher propensity to noise-induced hearing loss, musicians can also develop a hearing loss from noise exposure. Furthermore, musicians can suffer from tinnitus, hyperacusis, and distortion, among other hearing disorders, which can affect their work more severely than a he...

OBJECTIVE The aim of the study was to explore the role of managerial style, work environment factors and burnout in determining job satisfaction during the implementation of quality improvement activities in a dental clinic. METHOD Quantitative research was carried out using a prestructured anonymous questionnaire to survey 302 respondents in Kaarli Dental Clinic, Estonia. Dental clinic staff...

OBJECTIVES To examine the development and determinants of long-term outcomes for earthquake victims with amputations, including physical function, pain, quality of life and life satisfaction. DESIGN Prospective cohort study with 2-3 measurement points. SUBJECTS A total of 72 people who underwent amputations following the 2008 Sichuan Earthquake and resided in Mianzhu County, Sichuan Provinc...

Introduction: Implantable hearing devices are a viable option for patients with moderate-to-severe sensorineural hearing loss who cannot benefit from the conventional hearing aids. In this study, we focus on the patients_ satisfaction with 3 different middle ear implants, the Vibrant SoundBridge (VSB), the semiimplantable Otologics MET implant, and the fully implantable Carina implant. Material...

The present study reports on the development of a measure designed to assess satisfaction with service among civil and forensic psychiatric inpatients. Survey items drawn from a review of existing measures were administered to 427 forensic and 416 civil male psychiatric inpatients. In an effort to develop a reliable and valid measure, a rigorous test development procedure was undertaken involvi...

Article history: Received 26 September 2008 Available online 18 March 2009 Submitted by Goong Chen

Toe fractures are common; however, there are few data on demographics and functional outcome. We studied outcomes in 339 consecutive patients with toe fractures treated between January 2006 and September 2008. Two hundred and sixty-four patients, aged 16 to 75, were mailed an outcome questionnaire, and overall subjective satisfaction with the outcome of treatment was measured using a visual ana...