This research is focused in finding out the most important Critical Success Factors (CSF) having an influence on the implementation process of an ERP system. From a literature review a reference list of 14 CSF considered important in previous studies has been identified. An experience survey has been conducted to verify whether these CSF are also important and relevant for Mexican enterprises a...

Due to the ever changing Information Technology (IT) and the subsequent complexity of know-how management, many organizations may want to delegate IT works to third parties. However, in the practice this poses many risks that can threat the success a company may expect from IT Outsourcing. This paper identifies a number of risks associated to this kind of services and proposes a mitigation stra...

Wireless Field Force Automation (WFFA) is a wireless solution designed to support field staff such as service personnel, repair or installation employees, technical teams, or medical workers. Certain companies try to provide their field workers with this sort of solution to improve their productivity, their effectiveness and to reduce administrative costs, but more than 50% of these projects fa...

Frequent commentaries in the literature have stated that certain critical success factors (CSFs) have to be accomplished in an organisation for an enterprise resource planning (ERP) system project to be successful. In this study we argue and demonstrate empirically that success in implementing an ERP system and in gaining performance improvement should be conceptualised as two separate dependen...

researches have always been seeking those factors that deserve to be studied to reduce the risk involved in the process of enterprise resource planning implementation and increase the opportunity of achieving the implementation objective. in addition, by knowing the priority of the factors, they could carry out the resources allocation in a goal-directed way. by seeking the opinions of the seni...

The failure rate of SMEs in Malaysia is worrying, with 60% new failing within five years operation, showing that they are facing major issues numerous challenges to survive the competitive market. From this perspective main purpose study determine effect critical success factors on food and beverage micro-business Kuala Lumpur. Specifically, will if reputation brand, excellence customer service...

Due to the high failure rate of enterprise resource planning (ERP) systems, implementation issues have been highly addressed in literature. Two major directions were followed literature focusing on technology adoption theories, and critical success factors (CSF) ERP from organizational perspectives. However, few studies covered both one study. This study extended TAM with computer self-efficacy...