Service quality has attracted major attention from practitioners and academic researchers over recent decades, due to its significant role in business performance and the maintenance of customer loyalty. Nevertheless, very few studies have linked consumers’ cultural orientations to service quality dimensions, especially in a non-Western context. This paper attempts to fill this gap in the liter...

This study examined the unique relations of American and Chinese cultural orientations to the content and quality of first-generation Chinese American immigrant mothers’ emotion discussion with their school-aged children (age = 5 to 9 years). Mother-child dyads (n = 187) were videotaped during a storytelling task, and various aspects of mothers’ emotion talk were coded. Mothers self-reported on...

The main proposition of this paper is that science communication necessarily involves and includes cultural orientations. There is a substantial body of work showing that cultural differences in values and epistemological frameworks are paralleled with cultural differences reflected in artifacts and public representations. One dimension of cultural difference is the psychological distance betwe...

The authors examined the extent to which Berry's (1997) acculturation orientation categories--assimilation, integration, separation, and marginalization--would emerge from a latent class analysis of continuous acculturation indices. Hispanic college students (N = 436) from Miami participated in the study. The authors used measures of heritage and American cultural orientations to create the lat...

This study aimed to explore the relationships between foreign language learners’ self-identity changes, motivation types, and Foreign Language proficiency associated with learning English in private language schools in Iranian context. Based on a stratified sampling, 204 English as a foreign language learners from three language schools in Tehran were selected to participate in the study. The i...

The purpose of this study was to examine the multiple mediational roles of academic social comparison directions (upward academic social comparison and downward academic social comparison) on the relationships between achievement goal orientations (i.e., mastery goals, performance-approach goals, and performance-avoidance goals) and subjective well-being (SWB) in school (school satisfaction, sc...