One of the areas in knowledge management is the representation of information, an area of particular importance in e-Government, given the State’s social responsibility towards its citizens. Unlike the private industry, the State is not in a position to select its customers, and has the social responsibility to treat all citizens equally. Given this responsibility, three issues need to be addre...

The paper addresses the electronic commerce application field of Health Care Administration. Models for knowledge distribution is a rare commodity in the Health Care Administration. Distributed Knowledge Management (DKM) is a concept that originated as an abstraction of a business model prepared for theion of a business model prepared for the mechanical and agricultural industry but holds promi...

With the increasing importance of ecommerce (electronic commerce) for marketing and distributing consumer goods to end users, companies will have to face new challenges. Traditional retailers and manufacturers have to develop a corporate strategy to establish their presence on the Internet. Companies entering e-commerce have different prerequisites, assets and capabilities. Depending on their o...

The authors conducted a comprehensive review of articles on the subject of e-government that were published in refereed scholarly journals through the end of 2004 to serve as a baseline for future analysis of this emerging field. They found over 100 e-government articles, but only 57 with empirical content. The authors then examined the articles using 12 analytical categories. They conclude tha...

Research has suggested that gaining a competitive advantage requires users of technology to be early adopters and that higher levels of e-commerce adoption are associated with increased levels of organizational performance. While e-commerce has been studied in detail, the importance of organizational culture in the level of e-commerce adoption has not been explored in depth. Organizational cult...

With the rapid development of internet and emerging of global economic, risk management for enterprise under EC (Electronic Commerce) environments has drawn attentions of many researchers. In this paper, the characteristics of risk for EC enterprise are analyzed. Further, focused on the project organization mode and the uncertain factor of the enterprise under EC, which are main different chara...

The paper first presents the theory of Customer Relationship Management (CRM) under E-commerce circumstances. It then focuses on the motives and obstructions in implementing CRM in Chinese commercial banks. Further, the paper puts forward a trial solution to these specific problems to be a solving aid to Chinese commercial banks under Customer Relationship Management.

Improved interoperability between public organisations as well as between public and private organisations is of critical importance to make electronic government more successful. In this paper, stages of e-government interoperability is identified and discussed. Four stages are presented: 1 work process stage 2 knowledge sharing stage 3 value creation stage 4 strategy alignment stage.

Modern business organizations have appreciated the significance of having competitive advantage through the delivery of continuous improvement towards the customers, and being knowledge-oriented. Indisputably, Knowledge Management (KM) plays a key role in the success of Customer Relationship Management (CRM). In this regard, Customer Knowledge Management (CKM) is a newly developed concept that ...

Implementing information technology projects requires a calculated process to prevent failure. At the same time application of information technology in organizations faces various potential risks. Exploring information technology environment in organizations reveals the potential risks and provides a structure for comprehensive risk management. There are various methods available for risk mana...