With organisational work increasingly performed by the collaboration of distributed groups, an improved understanding is needed of the co-creation of knowledge in emerging virtual structures. We explore the potential of the ubiquitous organisational tool, electronic mail (e-mail), for supporting collaborative knowledge creation in such settings. This research draws on a case study of knowledge ...

We point out the weaknesses of many popular approaches to eliminating E-Mail abuse (spam) and argue in favor of the challenge-response paradigm that, in our opinion, is the only viable way to address the problem at its present stage. We also present an E-Mail server (available under GPL) and a publicly accessible free demo service (see http://sfm.cs.ualberta.ca). Our server exemplifies desirabl...

Computational electronic mail is essentially traditional electronic mail messages with embedded programs or interpretable scripts. At the recipient’s end, the mail reading software will distinguish it from normal mail, and executes it upon confirmation by the recipient. If appropriate, output from the program can be channelled back to the sender automatically for further processing. Despite its...

Organizational computing tools are often developed and managed with an eye toward increasing efficiency. Two of today’s most widespread tools are electronic mail and voice mail. They are often considered similar asynchronous communication systems, one less rich than the other. We report usage results from a single firm which adopted both electronic mail and voice mail at the same time. Survey r...

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