the self-report questionnaire that faithfully reflects the emotional factors related to electronic commerce systems. The second study focused on determining the important graphic design factors from the customer’s perspective. The causal relations between the emotional factors and design factors were established in the third study, and verified in the final study. Results indicate that it is po...

CRIBB (Children’s Reasoning about Intentions, Beliefs and Behaviour) is a computational model of belief-desire reasoning. This paper presents an analysis of CRIBB and the initial design for an extension that involves the implementation of a model of emotions. The impetus for this research is evidence that emotion plays a fundamental role in a variety of cognitive functions such as decision-maki...

In the current manufacturing environment of intense competition, mass customization becomes a crucial capability for a company to survive. Acquiring and identifying customer needs is an important aspect of mass customization. Emotional terms are often included in the description of customer needs and customer evaluations. At the same time, products that consider emotion responses and evoke posi...

This research presents an approach to the improvement to the hedonic qualities of user performance in web interfaces based on the principles of emotional design. It addresses the issue of how emotional factors can be integrated into the communication between users and the web systems. The paper describes factors that can be used in emotion recognition for adaptation upon the user’s emotions in ...

The emotional experience of an interactive system has been the subject of a great deal of recent interest and study in the HCI community. However, many of researchers have pointed out the extreme difficulty in predicting or controlling these emotional experiences through intentional design choices. However, the user study we conducted proposes a different point-ofview than these claims. Althoug...

This paper presents three outcomes of research into bodily aspects of human-to-object interaction. The study is part of my quest for movement-based interaction for inducing emotion, focusing on clothing as an interactive object. The first outcome relates to the role the concept ‘movement’ plays in emotional interaction with objects, eliciting emotional properties in terms of how people hold and...

Despite the prominence of emotional dysfunction in psychopathology, relatively few experiments have explicitly studied emotion regulation in adults. The present study examined one type of emotion regulation: voluntary regulation of short-term emotional responses to unpleasant visual stimuli. In a sample of 48 college students, both eyeblink startle magnitude and corrugator activity were sensiti...

This paper reviews and summarizes the literature on the relationship between emotion and persuasion as it bears on the production of cancer prevention and detection messages. A series of propositions are presented that serve to illustrate the intricacies of the emotion–persuasion relationship. These propositions deal with the necessary conditions for emotional arousal, individual differences in...