I investigated the role of IT governance in driving the success of ERP projects. The tool for assessing ERP value was a comprehensive, multivariate and validated model adapted from the widely used Delone and McLean model of IS success. This showed that ERP investments were more effective in organizations having an IT governance domain consisting of proactive strategic guidance and participatory...

This paper presents the results of a recently completed survey of Taiwanese firms that focuses on their implementation and use of packaged ERP systems. Objectives of the survey includes: to investigate the extent to which packaged ERP systems were applied in manufacturing and service firms, the implementation experience, and the major benefits obtained from the implementation. Findings of the s...

In our longitudinal study of an ERP implementation using a grounded theory methodology we explored changes in organizational control. We observed contradictory and even paradoxical outcomes from ERP-enabled increases in visibility to organizational operations and associated increases in the control of these operations. Based on these observations, we developed a preliminary framework of the cha...

The purpose of this paper is to explore the relationship between some implementation variables and performance improvement of ERP systems. DeLone and McLean (1992) surveyed 180 articles attempting to measure information systems (IS) success and proposed an analysis framework, composed of six dimensions, for assessing the ERP performance in the post-implementation stage. In this paper, DeLone-&M...

Enterprise Resource Planning (ERP) systems are complex software systems which are expensive and risky to implement. Yet many organisations still struggle to produce strong business cases and the post implementation of ERP and the benefits that accrue to organisations is under studied. While ERP systems were designed to replace most business applications with one centralized system, organisation...

This paper presents a novel way of thinking about how information systems are used in organizations. Traditionally, computerized information systems are viewed as objects. In contrast, by viewing the information system as an actor, our understanding of the structuration process increases. The user, being influenced by the ERP (Enterprise Resource Planning) system and giving it an actor role, th...

This study attempt to find the motivation of ERP implementation based on the principal-agent theory. From the view of information resource sharing and communication, which is a critical characteristic of ERP, this paper investigates whether the decision of ERP implementation is affected by the principal-agent mechanism. Method study used economics technology to design an empirical study based o...

In recent years, an increasing number of companies that have implemented ERP systems have expressed disappointment over a failure to reach anticipated goals. A major reason for this failure is the inefficient use of the ERP system by employees. Therefore, the critical issue is how users can most effectively take advantage of an ERP system. Post-implementation learning plays an important role in...

The efficacy of the organization and corporate strategy are substantially impacted by enterprise resource planning (ERP) technologies. However, it might be difficult to manage apply anticipated benefits ERP. Workarounds further complicate outdated evolving business procedures, which impedes ongoing development As a result, reaping rewards is sometimes challenging. complexity realizing advantage...