abstraCt The chapter presents a case study following the activities of super users and local developers during the adoption of a new business application by an accounting firm in Scandinavia (referred to as the Company). The Company launched a program to train super users to help with this process because of the complexity of the new system, a generic, multipurpose application system replacing ...

Modeling business processes has become a complex design task due to a increasing rate of organizational change. Therefore business process modeling is in search for ways to reach beyond the rigidity of traditional approaches. In order to overcome new challenges, like the involvement of a diverse stakeholder community and variability of models, end-user development (EUD) and collaboration are co...

The revolutionary advances of Internet of Things (IoT) devices and applications have helped IoT emerge as an increasingly important domain for end-user development (EUD). Past research has shown that end users desire to create various customized automations, which would often utilize multiple IoT devices. Many solutions exist to support EUD across multiple IoT devices, but they are limited to d...

Polyphenism is an extreme manifestation of developmental plasticity, requiring distinct developmental programs and the addition of a switch mechanism. Because the genetic basis of polyphenism switches has only begun to be understood, how their mechanisms arise is unclear. In the nematode Pristionchus pacificus, which has a mouthpart polyphenism specialized for alternative diets, a gene (eud-1) ...

End User Development (EUD) aims at the enabling of end users to adapt, modify or extend software and has become an important keyword for software designers. Discussing premises for the success of EUD, several authors have stated that processes of knowledge development and diffusion play an important role. Current research discusses such Knowledge-Management issues mostly in the client organizat...

In the Information Society, end users keep increasing very fast in number, as well as in their demand with respect to the activities they would like to perform with computer environments, without being obliged to become computer specialists. There is a great request to provide end users with powerful and flexible environments, tailorable to the culture, skills and needs of a very diverse end us...

In this paper we provide a novel measure based on direct Hausdorff distance (DHD). Most researchers have used the Euclidean distance (EUD) or DHD. We propose the use of normalized cosine distance (COSD) and EUD as finite set points instead of a set of image pixels. The proposed measure takes into account the integration of global and local features. For the performance assessment a genetic algo...

This paper presents a review of six mashup makers from an End User Development (EUD) perspective. The fast-paced development of mashup makers and related research in the last two years has created a wealth of features and approaches. To provide an overview of EUD support in current state-of-the art mashup makers, we explore, summarize and compare their features across six different themes (Leve...

Socio-technical environments grounded in end-user development (EUD) frameworks and supported by EUD technologies provide fundamental enabling conditions for cultures of participation. This paper argues and provides examples and evidence for the following claims: cultures of participation can cause (1) information overload (by generating substantially more information), (2) participation overloa...

The authors discuss the feasibility of End-User Development (EUD) for non-information workers in the context of neurorehabilitation. The authors present a three-week long field deployment of TagTrainer, a system that enables therapists to create, share, and use exercises for arm-hand training with a tangible interactive tabletop application. The experiences suggest that therapists are capable a...