As the Western Australian hotel sector continues to look for new opportunities, people with disabilities are being acknowledged as a consumer group with considerable revenue earning potential. The authors report on findings from the initial stages of a threepart methodology aimed at investigating current awareness of and provision for the disability issue within the Western Australian hotel sec...

After three decades’ development, revenue management has become an active area of research. Its idea is not only applied in the traditional service industries such as airline, hotel and car rental, but also in manufacturing industry. In this paper, we consider the application of revenue management to a demand fulfillment problem of a make-to-stock (MTS) system, where the manufacturer is facing ...

Revenue Management’s most cited definitions is probably “to sell the right accommodation to the right customer, at the right time and the right price, with optimal satisfaction for customers and hoteliers”. Smart Revenue Management (SRM) is a project, which aims the development of smart automatic techniques for an efficient optimization of occupancy and rates of hotel accommodations, commonly r...

The hotel industry is a key sector in the tourism industry because it is essential for the supplying of all other tourism services and it is the first service demanded by tourists who reach the destination. To assess hotel’s performance appears a hard task, because of the presence of many factors to consider, economic but also less tangible. The aim of the research is to verify the correlation ...

Increasing occupancy rates and revenue by improving customer experience is the aim of modern hospitality organizations. To achieve these results, hotel managers need to have a deep knowledge of customers’ needs, behavior, and preferences and be aware of the ways in which the services delivered create value for the customers and then stimulate their retention and loyalty. In this article a metho...

Using a Simulated Hotel Reservation Data Athanasius Zakhary, Neamat El Gayar Faculty of Computers and Information Cairo University, Giza, Egypt [email protected], [email protected], Amir F. Atiya Dept Computer Engineering Cairo University, Giza, Egypt [email protected] Abstract Detailed forecasts are major inputs to modern Hotel Revenue Management Systems. Accurate forecasts are crucial ...

The network revenue management (RM) problem arises in airline, hotel, media, and other industries where the sale products use multiple resources. It can be formulated as a stochastic dynamic program, but the dynamic program is computationally intractable because of an exponentially large state space, and a number of heuristics have been proposed to approximate its value function. Notable amongs...