Nowadays there is an increasing trend of leveraging on external knowledge for innovation, which is termed as open innovation. While open innovation can help organizations obtain complementary knowledge from collaborators, it is likely to have inherent challenges in knowledge absorption. The differences of interorganizational knowledge can seriously inhibit the ability of the focal organization ...

During the past two decades, both academic researchers and business managers have attempted to understand the ways through which information technology (IT) can create business advantages. In this paper, we present a model that tests the relationship between IT infrastructure, customer focus, and business advantages. Customer Focus has been categorized into: customer responsiveness and product/...

Open innovation refers to the integration of external and internal ideas as well as market paths in traditional innovation processes. In the past years, open innovation has gained significant attention and currently represents a spotlight topic both in research and practice. The paper at hand adds to the discussion of how to manage open innovation by examining two contrary managerial approaches...

Innovation is the foundation of a successful business, Applegate and Harreld (2009). They argue that entrepreneurs can be found and a culture of entrepreneurship can be developed in organizations of any size and age. Emerging opportunities must be nurtured and the transition to high growth must be managed. Once breakthrough innovations catch hold, growth must be funded and managed to exploit th...

In the retail industry, store expansion has always been the main practice of franchisers in increasing their market share and profitability. However, simply expanding the store quantities to maintain one’s competitive advantages does not always assure success nowadays. Instead, service innovation has become the key strategy to stay on the lead. Since the franchise industry of convenience stores...

Acknowledgements: The development of NeBIC theory has benefited greatly from the detailed guidance of the editor, associate editor, and reviewers. I also wish to thank research associate Michael Williams and Arvin Sayam for their valuable assistance and healthy debate in maturing the ideas presented here. Abstract We propose the Net-enabled Business Innovation Cycle as an applied dynamic capabi...

This study makes a theoretical contribution by taking a persistent characteristics approach to explore the relationship between human resource management practices and innovation outcomes at the workplace-level. Innovators are categorized by the degree to which they are successful at achieving new product/processes and/or improved product/processes outcomes year over year. The human resource ma...

Communities connecting people who want to create and share knowledge and participate in the development of new products and services related to emerging technologies gain increasingly attention. Such communities of practices benefit from components that allow innovation activities for the community members. Also, the shared creation of a knowledge base can contribute to community success. So fa...

Information Technology (IT) capability is believed to encourage and facilitate service innovation. In addition, since effective competitive strategy is particularly important for service firms, it is imperative to align their service innovation strategy with their business strategy to achieve better firm performance. Many service innovation studies have been performed on the influence of IT cap...