نتایج جستجو برای: kano model
تعداد نتایج: 2105784 فیلتر نتایج به سال:
مقدمه : داروخانه ها به عنوان تنها مرجع رسمی تحویل دارو به بیماران، دارای با اهمیتترین نقش در ارائه دارو و مشاوره دارویی به بیماران، در سطح جامعه می باشند. لذا هدف این پژوهش، شناسایی وضعیت رضایت مشتریان از کیفیت خدمات داروخانههای شبانهروزی شهر بوشهر در سال 1390، با استفاده از مدلهای kano و servqual و ارائه راهکارهای اجرایی در زمینه ارتقاء کیفیت وضعیت موجود بوده است. روش بررسی : این پژوهش...
abstract methane concentrations in kano municipality have been attributed to the burning of solid and fossil fuels and industrial processes. using an automatic gas sampling system, methane in the kano atmosphere was determined. its distribution in the municipality was skewed towards high frequency of low concentration with a mean and standard deviation of 0.61? 0.39 ?g/m3. similarly the distri...
After reading Robb and Kano’s (2013) study, I was impressed with the sample size of their data pool and results. I think that university administrators should carefully consider their study, since its implications may be applicable across disciplines. Robb and Kano (2013) obtained significant results, shedding more light on how extensive reading can be effective. While reading their study, sinc...
In order to better serve the users of wood desks in open-plan offices, Kano model is used analyze problems encountered by office. Combined with quality function deployment (QFD), this study conducted an analysis weighted average users’ needs and importance engineering measures product technical characteristics. The proposed system uses integrated Kano–QFD identify specific scene experience a mo...
A logistics customer service model is a critical competitive advantage that enhances both customer satisfaction and firm performance. Researchers have developed several models for assessing customer requirements, measuring product performance, and positioning products. However, handling customers’ linguistic preferences and uncertain product attributes remain significant and unresolved problems...
This paper will examine the influence of radio political campaign messages on the electorates’ voting behavior in Kano – Nigeria, with a focus on the 2015 general elections. It seeks to ascertain the extent that the electorates in Kano – Nigeria were exposed to radio political campaign messages, as well as the extent to which such messages influenced their voting decisions. Equally, the study c...
Abstract In the development of mechatronic systems, it is important to differentiate products be developed from those competitors, but also own product generations already available on market. However, there are uncertainties regarding correct features differentiated customer and user perspective how these should designed. Nevertheless, despite high impact, decisions must taken early in process...
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