Despite the important roles chief information officers (CIOs) play in developing information technology (IT) strategies and carrying out IT plans, prior research has not examined the impact of having a formal CIO position on IT investments and firm performance. Drawing on the upper echelons theory and using data from over 250 US firms over the 1999-2003 period, we address how a firm’s CIO posit...

Benefits Management provides an established approach for decision making and value extraction for IT/IS investments and, can be used to examine cloud computing investments. The motivation for developing an upper ontology for Benefits Management is that the current Benefits Management approaches do not provide a framework for capturing and representing semantic information. There is also a need ...

Despite the important roles chief information officers (CIOs) play in developing information technology (IT) strategies and carrying out IT plans, prior research has not examined the impact of having a formal CIO position on IT investments and firm performance. Drawing on the upper echelons theory and using data from over 250 US firms over the 1999-2003 period, we address how a firm’s CIO posit...

OBJECTIVE To investigate the effect of targeted marginal annual investments by local healthcare commissioners on the outcomes they expected to achieve with these investments. DESIGN Controlled before and after study. SETTING 152 commissioning organisations (primary care trusts) in England. METHODS National surveys of commissioning managers in 2009 and 2010 to identify: the largest margina...

Currently, knowledge management is getting a lot of attention, while the assessment of its results is lagging behind. In other words, companies spend a lot of resources in improving their knowledge household, while less effort is invested to measure the results of their knowledge management endeavours. We think that the reason is not that companies do not see the relevance of assessing aspects ...

Purpose – One of the responses to criticisms of traditional forms of accounting reports for knowledge-based firms has been the development of the balanced scorecard (BSC), a strategic performance measurement framework and methodology based on a family of performance measures. This paper aims to examine the issue of measuring performance in relation to a major Australian company, The Fosters Bre...