We consider the problem of appointment scheduling in a robust optimization framework. The appointment scheduling problem arises in many service operations, for example health care. For each job, we are given its minimum and maximum possible execution times. The objective is to find an appointment schedule for which the cost in the worst case scenario of the realization of the processing times o...

We describe a spoken language system that schedules appointments over the telephone. The system has a calendar of available times for some service that callers want to obtain. The system and the caller engage in a cooperative dialogue until a mutually satisfactory appointment time can be found and scheduled. The system has three parts: a speech recog-nizer based on neural network phoneme classi...

introduction. several studies have shown that the effective educational attendance of faculty members have been substantially decreased. this is due to many different factors. lack of a comprehensive analysis of this issue has led the university managers to implement ineffective, arbitrary strategies to force the faculty members to increase their attendance in the educational activities. in ord...

The purpose of this article is to gain a deeper understanding of the multidimensional nature and complexity of the challenges academic chairpersons appointed at institutions of higher learning experience. A qualitative research approach was chosen to gain a comprehensive understanding of the phenomenon under investigation by means of a focus group of 24 academic chairpersons. The findings indic...

Endowment is one of the most important sources income globally for higher education institutions, and it should be invested permanent use. Unfortunately, such funds are not optimally managed in Malaysia’s public universities. Therefore, this study was conducted to find ways manage effectively among universities with highest recorded collection endowment funds. The participating were: Universiti...

This study examines the performances of insider and outsider CEOs (Chief Executive Officer) based on top 100 companies in 2021 issue Brand Finance Turkey report. Each company has executive managers who plan manage strategies to advance within scope relevant mission vision. The influence managers, known as CEO or General Manager, is great importance company. article examined CEOs, financial stat...