Online product reviews is an important advantage for consumers of experience goods in online marketplaces and act as a useful source of information during the purchase of a good. Furthermore in some online marketplaces consumers have the opportunity to evaluate how helpful a review was by using a binary evaluation interface provided by the online marketplace. This results to the usefulness scor...

Past research has widely regarded trust as unconditionally facilitating behavioral intentions, and perceived risk as unconditionally detracting from them. This study advocates the necessity to examine trust and perceived risk within the broader perspective of the societal context. We propose that the perceived regulatory effectiveness of online marketplaces moderates the impact of trust and ris...

Network effects are often “local” Communication technologies, business networks, online marketplaces... The structure of underlying social or business networks affects the adoption of network goods An agent’s “local” network directly affects their value from adoption... ...but so does the structure of the rest of the social network Local networks are connected One’s neighbors’ local networks af...

It is commonly recognized that online transactions are “one-shot” transactions. However, a contemporary dataset from a dominant online marketplace in China reveals that averagely 24.3% transactions are repurchase transactions. Given that consumers already have purchase experience with a specific seller, their repurchase behavior may be influenced by both the seller’s reputation and their percei...

Online intermediaries have recently started offering database services to donors and certification services to nonprofit organizations through the Internet. We conceptualize a Donor-to-Nonprofit (D2N) marketplace as an online intermediary that offers these two services and examine its effect on fundraising strategies of nonprofit organizations using an analytical model based on spatial competit...

Marketplaces worldwide have become very competitive in most sectors, and companies have realised that a key area to ensure commercial success is good product quality. Several methods to help in this regard have emerged under the total quality management (TQM) umbrella. However, to date, associated research in the construction sector has received little attention by comparison to say, manufactur...

This paper presents a tentative framework for understanding a particular environment of electronic commerce activities the local electronic marketplace. This type of marketplace is Internet-based and dedicated to consumer-oriented commerce. The framework consists of two main components: marketplace functions and marketplace practice. Viewing an electronic marketplace in this way means adopting ...

The implicit assumption in online marketplaces is that reputation, registered as the average of previous ratings, represents a market opinion of the trustworthiness of a business party and that this predicts eventual satisfaction with the expected outcome of the transaction. Extensive research indeed shows that such reputation does result in a higher probability of the seller being chosen in bo...

The improvement and the development of internet technologies have triggered the rapid development of E-commerce applications since 21st century. A number of E-commerce sites have been rising in China. But with the bursting of the bubble economy, most sites have been eliminated. As a new site with holding the idea of localization, the successful strategies of Taobao are worth our thinking and em...

In the past few years, we have witnessed a rise in the popularity of ride-hailing services (RHSs), an online marketplace that enables accredited drivers to use their own cars to drive ride-hailing users. Unlike other transportation services, RHSs raise significant privacy concerns, as providers are able to track the precise mobility patterns of millions of riders worldwide. We present the first...