The goal of the present research was to examine antecedents of uncivil behaviour towards coworkers and supervisors. Based on Spector’s model (e.g., Spector & Fox, 2005a), we investigated the role of work characteristics (lack of reciprocity in the relationship with one’s organization), personality (narcissism), and work-related anger simultaneously. We predicted that anger mediates the relation...

Case studies were used to examine the efficacy of transformative and facilitative mediation to address workplace conflict. This approach provided participants with an opportunity to reframe their negative perceptions of each other and to shift their interpersonal dynamics into more favourable territory. Furthermore, most of the parties cited in these cases were able to generate practical soluti...

Mediation may be defined as a process in which disputants attempt to resolve their differences with the assistance of an acceptable third party. The mediator’s objectives are typically to help the parties search for a mutually acceptable solution to their conflict and to counter tendencies toward competitive win-lose strategies and objectives. Mediators are most commonly single individuals, but...

the present study aimed at investigating the possible impact ofzone of proximal development (zpd) on the learners’ performance. forty-sixiranian university students participated in this study by taking two types of readingcomprehension tests (i.e., the main idea and wh-question type). the researchersused the winstep program to analyze the data and estimate the learners’ raschmeasure in pre, pos...

Mediation analysis is a popular framework for identifying underlying mechanisms in social psychology. In the context of simple mediation, we review and discuss the implications of three facets of mediation analysis: (a) conceptualization of the relations between the variables, (b) statistical approaches, and (c) relevant elements of design. We also highlight the issue of equivalent models that ...

The ability to deal with the incompatibilities of service requesters and providers is a critical factor for achieving interoperability in dynamic open environments. We focus on the problem of process mediation of the semantically annotated process models of the service requester and service provider. We propose an Abstract Process Mediation Framework (APMF) identifying the key functional areas ...

Data sources in i-mediation, following property-based security policies, aim at supporting a wide range of potential clients, which are in general unknown in advance and may belong to heterogeneous and autonomous security domains. This raises the challenge how remote and autonomous entities can agree on a common understanding of certified properties, and other issues related to these properties...

This paper presents a study that explores the use of mediation in virtual environments (VEs) used for cultural storytelling. A VE was created in which a traditional San story was told. Two forms of mediation were used: visual mediation and audio mediation. Four versions of the VE were implemented, differentiated by the type and amount of mediation included. 77 subjects were tested, each experie...