The importance of the tools that facilitate organizational learning has traditionally been outlined in the literature. Information Technologies (ITs) are considered as common facilitating tools for all learning agents by researches and practitioners. Our study focuses on the question what ITs are essential for organizational learning and how they actively contribute to the business results (ope...

This paper reports the progress of an attempt to examine how and why complex integrated IT infrastructures, such as ERP systems, impact firm performance. Based on emerging literature on agility, IT management and organizational theories, a conceptual model that describes a nomological network linking IT infrastructure characteristics, organizational culture, agility and firm performance is pres...

Organizational knowledge sharing, argued to be able to improve organizational performance and achieve competitive advantage, is often not induced successfully. How organizations should encourage and facilitate knowledge sharing to improve organizational performance is still an important research question. This study proposes and examines a model of organizational knowledge sharing that improves...

Business process orientation (BPO) supports business process management by reorienting employees’ focus from functional performance to customer value adding. While it is generally believed that BPO improves various aspects of organizational performance, there has been a lack of empirical evidence. The results of this study showed that BPO significantly influences organizational innovation perfo...