PURPOSE The purpose of this paper is to explain how different emergency services adopt and adapt the same hospital-wide lean-inspired intervention and how this is reflected in hospital process performance data. DESIGN/METHODOLOGY/APPROACH A multiple case study based on a realistic evaluation approach to identify mechanisms for how lean impacts process performance and services' capability to l...

3G services represents an evolution in telecommunication industry. However, 3G services has not received great adoption rate as expected despite of various benefits provided by this service. This study aims to investigate the factors affecting the intention to adopt 3G services among the university students in Malaysia since they expected to be the group with great potential to adopt 3G service...

Communication in the media about climate change in the United States is complicated by the intensely ideologically polarized state of the debate surrounding the issue; moral rhetoric is an important dimension of how ideology is communicated. In this study we examined how moral rhetoric regarding this issue differs on the basis of a publication's perceived ideological lean. To address the questi...

This paper investigates the industry practices regarding combinative use of Industry 4.0 and lean tools in manufacturing sector. Following review literature, a questionnaire survey was distributed among professionals organizations which have already adopted technology manufacturing, with aim to highlight popular combinations as seen practice capture perceived level their contribution operationa...

The need to improve the quality of health services in hospitals by eliminating waste order achieve an efficient service process through a Lean Management approach. Methods using descriptive qualitative analysis where data is compiled, analyzed and then explained collection, problem solving, planning improvement ideas providing design proposals. application this lean hospital reduces time for Co...