Empathy competence is considered a key aspect of excellent performance in communication professions. But we lack an overview the specific knowledge, attitudes, and skills required to develop such professional communication. Through interviews with 35 seasoned professionals, this article explores role nature empathy interactions. The analysis resulted framework that details skills, attitudinal a...

The purpose of the article is analysis communication tools implementation in vocational education. In course scientific research, relevant means were identified. students' thesaurus development shows effectiveness chosen educational and process professional training. Modern expand possibilities training students. Students must be ready to perform team activities, learning conduct a dialogue ord...

The article reflects the culture of communication as effective skills in professional activities contemporary world. aim is to study role language clichés communication, determine educational process and present structure business communications ways increase their efficiency. provides results a on speech interaction sphere. authors describe such phenomena inherent employees penitentiary system...

This article describes the use of four-component instructional design (4C/ID), a model to plan educational interventions for complex learning. This model was used to design a continuing education course on communication skills for health professionals in a context that is hierarchical and communal. The authors describe the 4C/ID model and provide an example of its application in designing the c...