Quality function deployment (QFD) has been widely used in many fields; it is one of the structured approaches that are used to translate customer needs into specific quality development. However, in the traditional QFD approach, each element’s interdependence and customer requirements (CRs) for green supply are not usually treated systematically. The important function of green product lifecycl...

The critical product planning phase, early in the product development cycle, requires a design tool to set engineering priorities, capable of selecting the preferred design concept and setting target levels of engineering performance to guide the later product development stages, while considering the needs of both the consumer and producer. The Quality Function Deployment (QFD) method was deve...

Software Process Improvement (SPI) has become the key to the survival of many software development organizations. As a follow-up of a previous paper on SPI for the CMM using Quality Function Deployment (QFD), a new SPI framework integrating QFD with the CMMI is developed. Similar to the earlier SPI framework for the CMM, the proposed SPI framework based on the CMMI using QFD aims to achieve thr...

Customers are ultimate judges of products. In order to produce the world-ranking product, customer information must be embodied in the part of production and hierarchy of control. This paper firstly points out the deficiency of QFD and the superiority of TRIZ. And then it constructs the application system of integrating QFD and TRIZ based on the theoretical rationale of the integration. The mai...

This paper identifies the Quality Function Deployment (QFD) as a tool in eco-design that can be used to identify customer desires, needs and requirements and to evaluate and characterise them into different categories, thereby building up an overall picture of customer value. It further argues that QFD can be more effective to the extent that it incorporates green engineering objectives, becaus...

Quality function deployment (QFD) is a customer-driven quality management and product development system for achieving higher customer satisfaction. The QFD process involves various inputs in the form of linguistic data, e.g., human perception, judgment, and evaluation on importance or relationship strength. Such data are usually ambiguous and uncertain. An aim of this paper is to examine the i...

Quality function deployment (QFD) is a widely-used methodology for developing a design quality aimed at satisfying the customer and translating the customer’s demand into design targets. As QFD methodology is based on the voices of customers, it requires a group of individuals, or decision makers (DMs), to express their preferences. However, there can be a bottleneck since DMs may not have a pe...

The decision on the specification of a product development process based on the general platform is determined by the customer requirement/needs analysis, that is, the quality function deployment, through which common parts/components, options, and so on, are determined and MC level (number of derivative products) is decided through the requirements of customers. However, the current QFD method...

An investigation is described into the application of quality function deployment (QFD) and case based reasoning (CBR) to software quality assessment. It is believed that the integration of CBR and QFD may be an effective means of supporting the development of quality software. The main aim in the research is to develop a CBR oriented software quality advisor to support the attainment of qualit...