Quality function deployment (QFD) has been widely recognized as an effective means to develop quality products that can maximize customer satisfactions. This paper presents a novel extension to the fuzzy QFD methodology using rough set theory, with the aim to facilitate decision making in the early stages of product development and lead to the establishment of a QFD-based expert system for prod...

Quality function deployment (QFD) is a methodology for translating customer wants (WHATs) into relevant engineering design requirements (HOWs) and often involves a group of cross-functional team members from marketing, design, quality, finance and production and a group of customers. The QFD team is responsible for assessing the relationships between WHATs and HOWs and the interrelationships be...

This paper presents a Quality Function Deployment (QFD) analysis of the h a l down-selected aqueous cleaners to be used on the Redesigned Solid Rocket Motor (RSRM) program. The new cleaner will replace solvent vapor degreasing. The RSRM Ozone Depleting Compound Elimination program is discontinuing the methyl chloroform vapor degreasing process and replacing it with a spray-in-air aqueous cleani...

Quality function deployment (QFD) is a customer-driven approach in processing new product developments in order to maximize customer satisfaction. Determining the fulfillment levels of design requirements (DRs) and parts characteristics (PCs) is an important decision problem during QFD activity processes for new product development. Unlike the existing literature, which mainly focuses on the de...

Today most research related to manufacturing strategy development concentrates on descriptive processes and conceptual models, and therefore lacks the capability of assessing the supportive degree of manufacturing strategy to competitive priorities, and is also difficult to assess the congruence among various decisions of the manufacturing strategy. This paper proposes an approach for manufactu...

Quality function deployment (QFD) is a well-known customer-driven approach for new or improved product/service design and development to maximize customer satisfaction. A typical QFD analysis process involves a series of group decision-making (GDM) processes, such as determination of the importance of customer requirements (CRs), the relationship between CRs and engineering characteristics (ECs...

Customers are ultimate judges of products. In order to produce the world-ranking product, customer information must be embodied in the part of production and hierarchy of control. This paper firstly points out the deficiency of QFD and the superiority of TRIZ. And then it constructs the application system of integrating QFD and TRIZ based on the theoretical rationale of the integration. The mai...

This paper identifies the Quality Function Deployment (QFD) as a tool in eco-design that can be used to identify customer desires, needs and requirements and to evaluate and characterise them into different categories, thereby building up an overall picture of customer value. It further argues that QFD can be more effective to the extent that it incorporates green engineering objectives, becaus...