This research addresses difficulties in measuring e-commerce success by implementing the DeLone and McLean (D&M) model of IS success (1992, 2003) in an e-commerce environment. This research considers the influence of quality on e-commerce success by measuring the information quality and system quality attributes of an e-commerce system and the intention to use, user satisfaction and intention t...

In the era of Web 2.0, social networking sites play an important role in generating online information. People create billions of shares such as web pages or videos with friends on these sites every month. The share on the social networking site is visible to all of her or his friends and could be clicked by them and generates traffic back to the website where the information is from. In order ...

Several studies have identified the crucial role of trust in internet shopping behavior. Technical developments have produced new forms of e-commerce such as commerce through the largest worldwide social network: Shopping on Facebook. Our research investigates the role of trust in facebook-shopping. Our findings show that perceptions of the e-retailer’s benevolence and integrity have a stronger...

Building online trust and understanding its relationship to online consumer behavior are important topics for e-commerce designers and human-computer interaction researchers. In this paper, the relationships between multidimensions of online trust (integrity, benevolence, and ability) and purchase intention are tested and discussed. Furthermore, the uncertainty avoidance cultural orientation, s...

U-commerce represents “anytime, anywhere” commerce. U-commerce can provide a high level of personalization, which can bring significant benefits to customers. However, customers’ privacy is a major concern and obstacle to the adoption of u-commerce. As customers’ intention to adopt u-commerce is based on the aggregate effect of perceived benefits and risk exposure (e.g., privacy concerns), this...

The COVID-19 pandemic and the continuous advancement of live e-commerce technology pushed swift growth in China. Based on S–O–R theoretical framework, this study investigates impact broadcast characteristics consumers’ social presence flow experience, along with their consumption intention scenarios through questionnaires. Using structural equation modeling, data processing involvement were int...

Teknolojinin gelişimiyle birlikte sosyal medya platformları yaygınlaşmaya başlamış ve tüketicilerin farklı amaçları için kullanımı uygun hale gelmiştir. bu amaçlardan biri de üzerinden alışveriş yapabilme imkanıdır. Dünya genelinde ticaretin hacmi önemli bir düzeye gelmiş gelişimi devam etmektedir. Dolayısıyla ticaret literatüründe tüketici davranışının araştırılmasına yönelik ilgi artmıştır. L...

A customer’s intention of reusing an e-commerce website for shopping has a great consequence for the website’s profitability; therefore, understanding the factors that influence a Web-customer’s reuse intention is of great importance to e-commerce. This study examines the influencing factors by constructing an integrated model with the Motivation Hub and the Expectancy Disconfirmation Theory, a...

This study presents an extended technology acceptance model that integrates innovation diffusion theory to investigate what determine user mobile commerce acceptance. This paper models the factors relationships such as perceived usefulness, perceived ease of use, personal innovativeness, subjective norms, behavioral control and intention to adopt mobile commerce. The proposed model was empirica...