Since the introduction of Islamic bank, the intense competition in the banking industry has been increased exponentially. Islamic banks are not only competing among other Islamic banks providers but also with conventional banks which have offered Islamic windows as an alternative to their customers. As many banks started to offer Islamic banking services/products to the customers, one of the im...

This research project investigated the subject of Internet banking activities for a major credit union in California. Community banks have not been the research focus for Internet banking. While large scale banks concentrate on applying information technology to improve their customization, smaller banks have to rely on their mobility, personal touch, and marketing techniques for individual cus...

Banks continually claim to supply customer-orientated services. However, banking services are still focused on purely delivering financial products. Customers will usually receive financial products but often no specific solution to their true problem. In that way, customers’ perception of banking services is often far from satisfaction. In addition, important targets of marketing strategy (e.g...

The study intends to investigate determinants of customers' loyalty Islamic banks, particularly service quality, customer satisfaction, as well engagement. Moreover, the current looked into role religiosity in moderating relationship between observed variables. For purpose this study, 335 customers banks Pakistan participated survey. This research used purposive sampling and structural equation...

Many retail banks – those institutions serving individuals and small corporate customers – are entering in the virtual banking arena. Financial services and products are available to customers almost everywhere through a multitude of alternative channels: phone, the Internet, automated teller machines, and so on. From a technological point of view the problem is to design, build and maintain a ...

We study how foreign bank penetration affects financial sector development in poor countries. A theoretical model shows that when domestic banks are better than foreign banks at monitoring soft information customers, foreign bank entry may hurt these customers and worsen welfare. The model also predicts that credit to the private sector should be lower in countries with more foreign bank penetr...

Security measures at banks can play a critical, contributory role in preventing attacks on customers. These measures are of paramount importance when considering vulnerabilities and causation in civil litigation. Banks must meet certain standards in order to ensure a safe and secure banking environment for their customers. This paper focuses on vulnerabilities and the increasing wave of crimina...