The management, economics, sociology, and psychology literatures describe a multitude of avenues through which organizations attempt to succeed. One of the most traveled of these is the management of human capital, which usually involves attempts to optimize the return on investments in the workforce. These returns are frequently examined in terms of employee job performance and voluntary turno...

Open source software (OSS) projects represent an alternate form of software production by relying primarily on voluntary contributions. Despite the immense success of several mainstream OSS projects such as Mozilla, Linux, and Apache, a vast majority of such projects fail to sustain their development due to high levels of developer turnover. While existing research in the area has offered a ric...

Decades of turnover research have identified sets of factors that lead to voluntary employee turnover. However, existing models predict employee separation from organisations with an extremely limited predictive power, which rarely goes far beyond 30%. In contrast, marital research has identified a method for predicting separations which has an accuracy of over 90%, based on a couples’ reflecti...

Team display rules are expressive norms shared by team members about how to positively impact a customer's perception of service quality and satisfaction. For frontline employees' working in teams, however, the costs benefits less clear as empirical links objective, behavioral outcomes, such turnover, rare. In study 442 healthcare professionals, within 72 teams large children’s hospital, we inv...

Employee retention is one of the challenging issues faced by corporate leaders in any industry as the performance of any business unit depends on its employees. The ability to retain talented and committed employees contributes significantly to the success of the business. As employees are important, so is employee retention an important factor for all companies, especially the small businesses...