Service providers use impression management strategies to engender satisfaction and repeat business in customers. Managing emotional expressions is one strategy to meet those goals. We extended research on the ‘‘Duchenne Smile’’ to see if authenticity of employee expressions influenced the impressions formed of the employee s friendliness and the overall satisfaction with the encounter. Further...

The tremendous growth in economic developme nt in the countries of Southeast Asia has resulted in a dramatic increase in incraregional travel. As a result, tourist developments are being built at a tremendous speed and scale . Such buildings are bringing into sharp focus the definitions of terms such as "tradition/al" and "modern/ity ," as well as redefining notions of "authenticity" within var...

• The preservation as developed by the main international projects in the sector (InterPARES and OAIS) requires that the elements related to the accuracy, the reliability and the completeness of the information objects are captured and maintained in the repositories to allow the users to evaluate their (OAIS compliant) able to describe the dynamic profile of the authenticity as a a ¤ £ ¤ " § " ...

INTRODUCTION Learning in clinical practice is challenging regarding organizational and pedagogical issues. Clinical education wards are one way to meet these challenges by focusing on both patient care and student learning. However, more knowledge is needed about how students' learning can be enhanced and about patients' and supervisors' roles in these settings. METHODS The aim was to explore...

Feminist psychologists have long posited that relationship authenticity (i.e., the congruence between what one thinks and feels and what one does and says in relational contexts) is integral to self-esteem and well-being. Guided by a feminist developmental framework, the authors investigated the role of relationship authenticity in promoting girls' self-esteem over the course of adolescence. La...

All work of culture industries, in some way or the other is preoccupied with claims to authenticity. This insight comes from the recent work of the sociologist Richard A. Peterson that has been inspired by Hobsbawm and Ranger’s (1983) landmark volume on ‘invented tradition’. While much of Peterson’s earlier work focuses on the organization and production of popular music (for a review, see Pete...

Much is known about development of the ability to label facial expressions of emotion (e.g., as happy or sad), but rather less is known about the emergence of more complex emotional face processing skills. The present study investigates one such advanced skill: the ability to tell if someone is genuinely feeling an emotion or just pretending (i.e., authenticity discrimination). Previous studies...

The concept of authenticity -the idea of `being oneself' or being `true to oneself' -is central to modern moral thought. Yet it is a puzzling notion. This article discusses two accounts of it. Essentialism holds that each individual has a `true' nature or self. Feelings and actions are authentic when they correspond to this nature. This approach is contrasted with views of the self as a complex...

Archivists and librarians play a critical role in preserving and making accessible cultural resources, but there is now an uncertainty as to whether their traditional expertise is sufficient when dealing with digital resources. A particular focus of concern is the authenticity of these resources. This article looks at how the concept of authenticity has been constructed in traditional environme...