We use techniques from evolutionary game theory to analyze the conditions under which guilt can provide individual fitness benefits, and so evolve. In particular, we focus on the benefits of guilty apology. We consider models where actors err in an iterated prisoner’s dilemma and have the option to apologize. Guilt either improves the trustworthiness of apology or imposes a cost on actors who a...

The acts of apologizing and responding to apology are common activities in communication since using only either these two crucial speech cannot itself establish fully effective communication. This article aims examine response strategies that used English romance family films find out the lexico-grammatical realizations utterances conversations. was qualitatively designed with support research...

originating from vygotsky’s sociocultural theory, dynamic assessment (da) proposes a novel approach to second language acquisition (sla) research according to which a dialectical relationship is envisaged between instruction and assessment. although da has been applied to some areas of sla, there are areas, such as interlanguage pragmatics (ilp), that have been neglected.  to address the issue,...

<p class="5AbstrakIsi">Public figures tend to use social media platforms apologize in public<del cite="mailto:Author"></del> due its practicality and effectiveness. Although public apology as a phenomenon has been extensively studied the English-speaking world, Indonesian apologies have less attention from linguists management scientists. This paper examines speech act of apol...

This article looks at the role apology plays in resolving conflicts between patients and doctors. Patients may have a manifest need for sincere expressions of sympathy, which may ultimately help unblock the conflict situation, and even lead to better reparations for the harm done. Moreover, some factors in the current context mean that patients have a very hard time getting apologies. The autho...

We present a preliminary study on how followers and non-followers of a popular CEO respond differently to a public apology by the CEO in Twitter. Sentiment analysis tool was used to measure the effect of the apology. We find that CEO’s apology had clear benefits in this case. As expected, it was more effective to followers than non-followers. However, followers showed a higher degree of change ...

Online offences are generally considered as frequent and intentional acts performed by a member with the aim to deceive others. However, an offence may also be unintentional or exceptional, performed by a benevolent member of the community. This article examines whether a victim’s decrease in trust towards an unintentional or occasional offender can be repaired in an online setting, by designin...

To achieve overall business goals, GQM+Strategies® is an approach that aligns the business goals at each level of an organization to strategies and assesses the achievement of goals. Strategies derived from business goals are based on rationales (context factors and assumptions). Because extracting all rationales is an important process in the GQM+Strategies approach, we propose Context-Assumpt...