Social web services have gained enormous popularity over the past years because of a steadily increasing demand for user participation in the whole web sphere. Social networks like MySpace or Facebook and media sites like Flickr or YouTube clearly demonstrate the variety and functionality of social sites. Significantly affected by this trend, online retail and e-commerce environments rapidly ch...

To protect online consumers, as OECD Guidelines recommend, Internet shopping malls should provide information about their business on their webpages. In Korea, The Consumer Protection Law in Electronic Commerce, forced Internet shopping malls to provide their business information, so that consumers could easily identify them. Since most Korean Internet shopping malls provide consumers with busi...

Security is clearly a very important factor governing the size of the e-commerce market. E-commerce security concerns include payment confidentiality, payment integrity, and payment authorisation for Internet transactions. Currently, many potential e-commerce participants are reluctant to participate in Internet e-commerce because of these concerns, not least because many users perceive Interne...

The rapid growth of e-commerce has revolutionized the retail landscape in Europe, significantly impacting traditional supply chain networks. This article explores effects boom on European chains, identifying challenges faced by businesses adapting to changing market dynamics. It delves into key drivers behind surge, resulting shifts consumer behavior, and consequent alterations required strateg...

The development of information technology and Internet has led to rapidly progressed in e-commerce and online shopping, due to the convenience that they provide consumers. E-commerce and online shopping are still not able to fully replace onsite shopping. In contrast, conventional online shopping websites often cannot provide enough information about a product for the customer to make an inform...

P studies investigating business-to-consumer e-commerce have focused predominantly on online shopping by individuals on their own, although consumers often desire to conduct their shopping activities with others. This study explores the important, but seldom studied, topic of collaborative online shopping. It investigates two design components that are pertinent to collaborative online shopping...

This study examines the impact of the factors generated from previous research on the repurchase intentions of Chinese web shopping customers based on their shopping experience via major web shopping sites. The specific factors were classified into three general factors which are Web System Quality, Product Quality, and Customer Relation Quality. A total 421 data sample was collected. When anal...

With the widespread popularity of social media such as Facebook and Twitter, social commerce is generating much hype in business and is attracting a lot of attention in academia. Social commerce integrates e-commerce and social communication/media. In this research, our focus is on collaborative online shopping. This research-in-progress paper outlines an experimental study to investigate the e...

Since the early days of the Internet, gender gap has existed in using the Internet, and it is particularly evident for online shopping. Females perceive higher level of risk for online shopping, and as a result, they tend to hesitate to make purchase online. Online consumer reviews can effectively mitigate such perceived risk by females and thereby attract them to buy online. This study investi...

Searching and finding items on the WWW is increasingly difficult for businesses and for consumers. Many navigation and keyword searches are inadequate for the modern consumer. What’s plaguing e-commerce is the lack of intelligent assistance. The e-Salesman System (eSS) [11], based on a knowledgedriven intelligent model, aims to simulate the human element of traditional shopping for online sales...