Competitive intelligence (CI) is the selection, collection, interpretation and distribution of publicly held information that is strategically important to a firm. A substantial amount of this public information is accessible via the World Wide Web. This paper describes some of the difficulties in using this information resource for CI purposes, some of the solutions to these difficulties, and ...

The organizational competitive intelligence arises as a strategic process that propitiates converting data, information and knowledge into competitive differentials for the organization. The problem of research focuses on the manner that manager‟s practice, recognize the importance of seeking, sharing, and use behaviors of information and information and communication technology to the organiza...

This paper discusses the implications that competitive intelligence operations may have on the co-evolution within a competitive organisation population. The objectives and results of competitive intelligence are analysed at the level of an individual organisation. The population level consequences are conceptualised with the Red Queen effect and emergence. The study has been conducted as a lit...

This chapter discusses the role of ICT for competitive intelligence activities. To this end, it starts with an introduction to competitive intelligence. Next, it discusses possible uses of ICT for intelligence activities. In this discussion attention is paid to the use of the Internet, to general purpose ICT tools, to ICT tools tailored to one or more of the intelligence stages, and to business...