This study examines the usage and continuance of mobile internet services by developing a theoretical framework incorporating the cognitive, affective and judgemental components, as well as automatic factors, such as habit. Based on this framework, we examine and compare the usage and continuance of mobile internet services by collecting data from mobile service users. By identifying the differ...

Single sign-on (SSO) is an identity management technique that provides the ability to use multiple Web services with one set of credentials. However, when the authentication server is down or unavailable, users cannot access these Web services, regardless of whether they are operating normally. Therefore, it is important to enable continuous use alongside SSO. In this paper, we present an ident...

With the growth in social networking and the highly competitive nature of the social networking market, it is important to understand the factors that influence social network site (SNS) member retention. In order to better understand continuation intention among SNS members, the authors propose and empirically test a model built upon the IS continuance model, motivation theory, and two belongi...

The five-factor model (FFM) of personality has been widely used to predict cognitions, attitudes and behaviors in management and psychological research. However, FFM personality seldom appeared in the information system (IS) research field. This study incorporated FFM into the IS continuance model to explain how the personality traits influence individuals’ IS continuance intention. The data we...

0360-1315/$ see front matter 2009 Elsevier Ltd. A doi:10.1016/j.compedu.2009.06.001 * Corresponding author. Tel.: +47 32117210. E-mail address: [email protected] (Ø. Søre Based on self-determination theory, this study proposes an extended information systems continuance theory in the context of teachers’ utilization of e-learning technology in connection with on-site courses. In the propos...

This article proposes a model addressing the rebuilding of post-violation trust in B2C electronic commerce. The model uses expectation-confirmation theory and provides empirical verification for the factors affecting post-violation trust rebuilding and the association between them. The factors are perceived trustworthiness, confirmation by trust restoration, satisfaction and continuance trust i...

Incorporating commitment theory from social psychology and management science literature, this paper proposes a IS continuance model that explains users’ intention to continuously use IS technologies. We argue that users’ intention to continue using a IS technology (i.e., IS continuance) is determined by their commitment to that specific technology and moderated by the brand-specific technology...

Recently, the social networking applications expand rapidly and attract a lot of users in a short time period. This study attempts to develop a conceptual model to understand the continuance intention in the context of social networking. The conceptual model integrates the post-acceptance model of information system continuance with perceived ease-of-use and perceived usefulness proposed by Bha...

This study develops a research model to investigate the antecedents of users’ continuance intention to answer questions in online question answering (Q&A) communities based on the literature of knowledge contribution and behavioral continuance. The research model is tested by using the data collected from 241 users of a famous online Q&A community in China (i.e., “Yahoo! Answers China”). The re...

The proliferation of e-services has initiated several concerns for consumers regarding trust, security, and privacy that make consumers hesitant to use e-services. Although the influence of trust, security, and privacy on the continuance of e-services use is highlighted in literature, there is scarcity in research that investigates the influence of the accumulation of these three dimensions on ...