In this research we develop, operationalize, and empirically test a model for explaining/predicting the satisfaction of customers with Internet-based services at different stages of adoption. We argue and empirically demonstrate the need to consider the evolutionary nature of satisfaction and the variability of its determinants. Our model identifies desire disconfirmation, expectation disconfir...

The success for a company performing E-commerce operations on the web is greatly depending on the quality of its website design and its determinants. The literature mentioned that the determinants of a quality website deigns are; Website Interface, Reliability, Customer Service/Customer Satisfaction, Security and Privacy and E-trust. The purpose is to see the effect of these website design and ...

The success for a company performing E-commerce operations on the web is greatly depending on the quality of its website design and its determinants. The literature mentioned that the determinants of a quality website deigns are; Website Interface, Reliability, Customer Service/Customer Satisfaction, Security and Privacy and E-trust. The purpose is to see the effect of these website design and ...

The success for a company performing E-commerce operations on the web is greatly depending on the quality of its website design and its determinants. The literature mentioned that the determinants of a quality website deigns are; Website Interface, Reliability, Customer Service/Customer Satisfaction, Security and Privacy and E-trust. The purpose is to see the effect of these website design and ...

The success for a company performing E-commerce operations on the web is greatly depending on the quality of its website design and its determinants. The literature mentioned that the determinants of a quality website deigns are; Website Interface, Reliability, Customer Service/Customer Satisfaction, Security and Privacy and E-trust. The purpose is to see the effect of these website design and ...

The success for a company performing E-commerce operations on the web is greatly depending on the quality of its website design and its determinants. The literature mentioned that the determinants of a quality website deigns are; Website Interface, Reliability, Customer Service/Customer Satisfaction, Security and Privacy and E-trust. The purpose is to see the effect of these website design and ...

The success for a company performing E-commerce operations on the web is greatly depending on the quality of its website design and its determinants. The literature mentioned that the determinants of a quality website deigns are; Website Interface, Reliability, Customer Service/Customer Satisfaction, Security and Privacy and E-trust. The purpose is to see the effect of these website design and ...

The success for a company performing E-commerce operations on the web is greatly depending on the quality of its website design and its determinants. The literature mentioned that the determinants of a quality website deigns are; Website Interface, Reliability, Customer Service/Customer Satisfaction, Security and Privacy and E-trust. The purpose is to see the effect of these website design and ...

The success for a company performing E-commerce operations on the web is greatly depending on the quality of its website design and its determinants. The literature mentioned that the determinants of a quality website deigns are; Website Interface, Reliability, Customer Service/Customer Satisfaction, Security and Privacy and E-trust. The purpose is to see the effect of these website design and ...

The success for a company performing E-commerce operations on the web is greatly depending on the quality of its website design and its determinants. The literature mentioned that the determinants of a quality website deigns are; Website Interface, Reliability, Customer Service/Customer Satisfaction, Security and Privacy and E-trust. The purpose is to see the effect of these website design and ...