Disputes regarding smart contracts are inevitable, and parties will need means for dealing with contract issues. This article highlights the dispute resolution mechanisms contracts. The author provides analysis of possible to solve disputes arising from contracts, namely by traditional arbitration institutions blockchain arbitration. Article acknowledges benefits challenges both mechanisms. In ...

The advances observed in the last years in telecommunication technologies rapidly brought along new ways of doing business. This new reality, however, has not been so rapidly followed by the entities responsible for dealing with the conflicts that arise from these interactions, now undertaken in an electronic format. Traditional paper-based courts, designed for the industrial era, are now outda...

Mediation is a process, in which both parties agree to resolve their dispute by negotiating over alternative solutions presented by a mediator. In order to construct such solutions, mediation brings more information and knowledge, and, if possible, resources to the negotiation table. The contribution of this paper is the automated mediation machinery which does that. It presents an argumentatio...

ODR in the consumer context refers to the use of ICT tools and methods (usually alternative to the court system) employed by businesses and consumers (B2C) to settle conflicts that arise out of economic transactions between the parties, particularly in e-commerce. It is often distinguished from other fields where ODR is used, such as in the commercial field (B2B), in the public sphere to resolv...

This contribution summarizes the main goals, objectives, and tasks done so far in the framework of the the CEN/ISSS Workshop on Standardization of Online Dispute Resolution Tools (WS/Stand-ODR), started on 17 December at the CEN Management Centre in Brussels (Belgium).

Disputes and lawsuits are quite common in business and are often a source of significant liabilities. We conjecture that measurement challenges and lack of adequate analysis tools have greatly inhibited the ability of the General Counsel’s offices in selecting the best mode for the resolution (i.e. litigation vs. out-of-court settlement) of business conflicts and disputes. Easily quantified dir...