The concept of outsourcing has its roots in the manufacturing industry where products are often assembled using standardised components produced by partnering companies. However, driven by information technology, services today are also subject to standardisation and subsequently more and more examples of service outsourcing can be observed in practice. The outsourcing process in general requir...

If the first chapter of the Internet was about the dissemination of information, chapter two is about services. In the past, the Internet strategy of a company was about using a web site for advertising products. Today, companies shift their focus on electronic services (e-services), and the Internet offers a ubiquitous platform to support e-service deployment and provision. In particular, elec...

Bu çalışmada online kıyafet siteleri için elektronik hizmet kalitesi modeli oluşturulması amaçlanmıştır. çalışmadaki bulgular 313 adet Gazi Üniversitesinde İktisadi ve İdari Bilimler Fakültesinde öğrenim gören öğrencilere yapılan anket sonucuna göre edinilmiştir. Ölçüm modellerinin geçerliliklerini oluşturulan hipotezleri test etmek yapısal eşitlik kullanılmıştır. sitelerinin kalitesini ölçmek ...

Taiwan’s manufacturing capability is always the most internationally competitive. However, in recent years, because of the high labor and land costs in Taiwan, Taiwanese enterprises have been forced to move overseas such as Southeast Asia. When the Taiwanese enterprises invest in Southeast Asia, how to select an appropriate logistics service provider becomes a very important issue. Combining th...

In addition to producing a pervasive standard and a technology framework, the Web Service initiative has prompted businesses to re-examine their service delivery channels. Back-end systems are already in place to capture business knowledge and manage operational strategies and procedures. Web Services enable access to such systems, as well as basic orchestration. The infrastructure is in place ...