Purpose The digitalization of an organization implies centralizing the data collected. Nevertheless, management customer in franchise networks is a delicate, complicated and little studied issue. purpose this paper to investigate its challenges keys success, by developing conceptual framework resulting from qualitative study literature review. Design/methodology/approach A was carried out with ...

This case study explores the attitudes and perceptions of franchise owner-operators in regard to their acceptance of advanced Internet innovation and technologies. Because these franchisees serve a dual role as both the decision maker and the end user of new technology and innovation, they provide a dichotomy of perspectives that yield insights into many aspects of business leadership, customer...

Purpose This study aims to analyze how various contingencies within the contingency theory influence entrepreneurial orientation (EO) elements and performance of retail franchisees in a South Pacific Island nation. Design/methodology/approach employs quantitative approach data collection from 203 managers total 89 franchise outlets. Convenience snowball sampling techniques were used with analys...

The aim of the article is to analyze implications franchise agreement in international trade. One contracts that usually registered after appearance and registration property rights, especially development trademark agreement. A a contract entered into between franchisor franchisee as owner intellectual rights. In other words, often uses rights owned by franchisor, which have limited duration. ...

BACKGROUND To achieve the global Family Planning 2020 (FP2020) goal of reaching 120 million more women with voluntary family planning services, rapid scale-up of services is needed. Clinical social franchising, a service delivery approach used by Marie Stopes International (MSI) in which small, independent health care businesses are organized into quality-assured networks, provides an opportuni...

BACKGROUND Young people often express a preference for seeking family planning information and services from the private sector. However, in many Marie Stopes International (MSI) social franchise networks, the proportion of young clients, and particularly those under 20 years of age, remains low. Marie Stopes Madagascar (MSM) piloted a youth voucher program that joins a supply-side intervention...