Lifelong competence development is a fundamental premise for an information society, as well as major aim and challenge. Facing the variety of learning programs and qualification measures, problems emerge in supporting lifelong learning. Efficient competence development necessitates providing learners with learning opportunities which are appropriate for their current knowledge and for their in...

INTRODUCTION The widespread adoption of information and communication technology (ICT) has been involving both large companies and smaller ones. However, while large enterprises usually own the managerial competence and financial resources to face innovation, a lot of research has been highlighting the typical weakness related to small and medium enterprises1 (SMEs) (Burns, 1996; Raymond, 1985,...

This study assesses how hospital managers, line workers, and patients understand the impact of patient and workforce diversity on the delivery of hospital care. Data come from managerial interviews and staff and patient focus groups at five voluntary hospitals in New York City. Three findings emerge from the research. Cultural competence is critical to the provision of quality care, but the per...

In this article we discuss the importance of customer-orientation for corporate success. Customer-orientation is not merely managerial jargon, although a quick glance through annual reports would lead one to such a conclusion. There is some substantial meaning in the concept. Customerorientation is not the exclusive right of the marketing department. In fact, we argue that customer-orientation ...

This paper investigates the managerial competences required for the complex interactions required to successfully integrate an Enterprise Resource Planning system into an organization—the ERP journey. A feature of the study (a five year longitudinal study of a Danish production company implementing SAP R/3) was the rise and fall of the ERP project managers. The study showed that different stage...

Structural problems in modern societies, such as climate change and congestion problems, require ‘transitions’ towards a more sustainable fulfilment of social needs. Recent research shows that experimenting in niches is crucial for learning about social challenges and stimulating transitions. Through a series of ‘transition experiments’ in different niches, social innovations can be improved an...

Performance Data envelopment analysis Managerial efficiency Profitability efficiency A two-stage approach in data envelopment analysis (2S-DEA) methodology is used towards decomposing a typical two-stage operation process of general insurance companies, which is conducted in a single operation involving intermediate. Specifically, we evaluate the managerial efficiency and profitability efficien...

Background and aims: Managers play a vital decisive role at the heart of organizations because they are considered most important competitive advantage. Therefore, aim this study was to design model for specific competence top managers medical science universities in Iran. Methods: This applied, exploratory research done using qualitative-inductive approach Strauss Corbin basic theory method sc...

Abstract—This paper explores competencies that managers of small firms in Ghana use to enhance operational flexibility towards the attainment of higher productivity. This is because the requisite competence required of such managers to be effective performers continues to be a challenge. Data was collected from managers of three hundred small firms using a standardized self-completion questionn...

This paper reports on the results of an expert survey to solicit views what WTO members and international trade community consider most important attributes Director-General substantive policy institutional reform priorities confronting WTO. The suggest strong support for a leader with managerial political experience, professional network that spans organizations, major capitals, business. Comp...