The advancement of information and communications technology (ICT) has revolutionized the way governments deliver public services, thereby fostering the development of egovernment in general and attracting increasing interests in ubiquitous government. While egovernment encourages online services which can substitute or complement conventional offline services, the presence of digital divide ca...

The term electronic government (e-government) mainly refers to the information and communications technology (ICT) usage to modify structures and procedures of government agencies. Acknowledging the necessity of utilizing the new electronic, information, and communication technologies, the movement toward implementation of e-government in Iran has recently received the attention of authorities ...

The rapid expansion of new technologies and services significantly affects society’s development initiates significant changes within public administration. Many have decided to implement citizen-centric, data-driven, performance-focused governance prepare transform the existing e-government system into a smart government. Along way, they encountered problems such as flaws in legislation integr...