Signalling the importance of healthcare quality and quality improvement plans in Ontario, the province's Excellent Care for all act requires all hospitals to publish quality improvement plans, conduct regular patient and staff surveys, and forge a clear link between hospital CEO compensation and quality improvement. The act also clarifies and strengthens links between evidence and quality of ca...

This account of practice discusses how we use action learning (AL) sets as part the supervision process for quality improvement (QI) projects in healthcare. Reflecting on synergies between QI and AL reveals that questioning approach both links closely with Calgary Cambridge Communication model, taught medicine, to guide medical interviews. While communication model provides student a framework ...