introduction: maintaining the patient safety is a fundamental concept in healthcare systems. working errors are the factors that threaten the patient safety, and are highly important to be controlled. the managers’ approach to error reporters is effective in preventing these errors and increasing error reporting in the case of occurrence. the current study aimed to analyze the managers’ approac...

This study employed the activity competency model (ACM) to investigate the perceived importance of the managerial activities, skills and knowledge required by top management in the healthcare sector. A survey instrument was designed based on the ACM for data collection. It encompasses 17 initial managerial activities and 14 managerial competences required to effectively perform these management...

YVONNE MOORES, chief nursing officer for England, has told healthcare managers how to 'do the right thing'.

To cite: Singer SJ, Tucker AL. BMJ Qual Saf 2014;23: 789–800. THE ROAD TO WALKING AROUND The evidence is clear: a strong culture of safety is necessary to deliver reliably safe care. Safety culture encompasses a group’s shared values, assumptions, attitudes and patterns of behaviour regarding safety. 3 In healthcare organisations with weak safety culture, employees perceive the low priority ass...

faced with the challenges of healthcare reform, skills and new capabilities are needed to support the reform and it is of crucial importance in africa where shortages affects the health system resilience. edwards et al provides a good example of the challenge of implementing a mentoring program in one province in a sub-saharan country. from this example, various aspects of strengthening the cap...

background and objectives: the healthcare organization are often fail to realize their strategic goals due to the lack of effective leadership. to address this efficiency, factors can possibly influence the management performance should be identified. thus, the purpose of this study was to evaluate hospital managers’ leadership style and explore the relationship between leadership style in hosp...

OBJECTIVE To evaluate the effectiveness of implementing screening strategies associated with brief interventions for prevention of alcohol abuse, within primary healthcare. METHODS This evaluation study was conducted among 113 primary healthcare professionals and managers in three municipalities in the Zona da Mata of Minas Gerais, Southeastern Brazil, in 2007. The health professionals partic...

AIM To examine the effects of a Leadership Development Initiative (LDI) on the emotional health and well-being among five levels of healthcare managers. BACKGROUND Increasingly dynamic, demanding healthcare environments result in highly stressful work atmospheres. METHODS Using quasi-experimental and mixed methods, we used regression on pre- and post-LDI survey data with 86 managers, and in...

C facing healthcare organization in the twenty-first century are unprecedented: rising customers’ expectations, financial crisis, high cost care, new sets of diseases, crisis of equity, accessibility, and leadership of healthcare systems.1 Management of healthcare needs to respond efficiently and effectively to these challenges in order to meet the expectations, and survive current turmoil. It ...