This paper proposes a suitable benchmark for inefficient commercial bank branches by using Data Envelopment Analysis (DEA). In order to render an inefficient bank branch efficient, it is necessary to decrease inputs and increase outputs. As there are priorities for decreasing some certain inputs and increasing some certain outputs over other inputs and outputs, respectively, it is necessary ...

evaluating the impact of organizational factors andmanagement of deviant workplace behavior is an important issue. it helpsto explain the situation to senior managers in order to plan and makedecision to prevent or mitigate such a behavior. this study evaluates theimpact of organizational factors and management (unfair laws,organizational culture, compensation/ remuneration structure, negative ...

An error crept into Des Spence’s column about private health cover for BMA staff (BMJ 2013;347:f5199, doi:10.1136/bmj. f5199). The BMA’smedia office told Spence during his research for the article, “Private medical insurance is only offered to a very small number of the BMA’s most senior members of staff—directors in the senior managers group—as part of their remuneration package.” However, Spe...

Business intelligence (BI) is currently the top technology priority of chief information officers (CIOs) and is a major growth area of business IT. BI systems are the IT-based systems that have the greatest impact on organizational strategy. Unfortunately, BI projects are subject to high failure rates and those that are implemented suffer from a utilization problem where only 10 to 20% of inten...

In this study, we investigate whether audit managers’ assessment of the quality of work their subordinates perform is influenced by the managers’ prior impressions of these subordinates, and whether managers whom the firm considers outstanding are less susceptible to such an effect. We conduct an experiment using actual audit senior-manager teams. Each senior and manager participating in the ex...

This paper presents empirical research analyzing the relationship between work-family climate (operationalized in terms of three work-family climate sub-scales), organizational leadership (i.e., senior manager) characteristics, organizational commitment and turnover intent among 526 employees from 37 different hotels across the US. Using multilevel modeling, we found significant associations be...

To cite: Singer SJ, Tucker AL. BMJ Qual Saf 2014;23: 789–800. THE ROAD TO WALKING AROUND The evidence is clear: a strong culture of safety is necessary to deliver reliably safe care. Safety culture encompasses a group’s shared values, assumptions, attitudes and patterns of behaviour regarding safety. 3 In healthcare organisations with weak safety culture, employees perceive the low priority ass...