People's need for internet connection is a must nowadays, as everyone surely performs all activities through the internet. All require connection, be it work, lectures, gaming, household payments, shopping and many other that are done online. However, because people still rely on experiences of users when choosing Internet providers, difficult to find fiber service provider whose quality meets ...

Many Indonesian people use internet services, one of which is by registering for installation at home from the company PT. Trans Indonesia Supercorridor, this a solution to access broadband connection. One products Supercorridor product Idplay. Some consumers intentionally default on reason wanting seek more profit with not much capital, such as reselling it uses other people, where in agreemen...

Most search service providers such as Lycos and Google either produce irrelevant search results or unstructured company listings to the consumers. To overcome these two shortcomings, search service providers such as GoTo.com have developed mechanisms for firms to advertise their services and for consumers to search for the right services. To provide relevant search results, each firm who wishes...

The purpose of this document is to express what the engineering community as represented by the IETF expects of Internet Service Providers (ISPs) with respect to security. It is not the intent of this document to define a set of requirements that would be appropriate for all ISPs, but rather to raise awareness among ISPs of the community's expectations, and to provide the community with a frame...

Status of This Memo This memo provides information for the Internet community. It does not specify an Internet standard of any kind. Distribution of this memo is unlimited. Abstract This document provides functional requirements for network solutions that support multicast over Virtual Private LAN Service (VPLS). It specifies requirements both from the end user and service provider standpoints....

  Response time is one of the critical web service quality dimensions. It refers to how long it takes that a web service responds to request of a user. In order to manage the response time, pricing schemes can work as an efficient access control mechanism. In this paper, we study competition between two providers offering functionally same web services where there is a monopoly service provider...

Digital contents industry has been expanding its business based on broadband internet technology. But service level of contents provider has not reached the expected level of customers in the context of CRM yet. In this paper, we develop a structural equation model for customer satisfaction index (CSI) to measure the level of digital contents service quality reflecting the aspects of contents q...