In 2008, the majority of U.S. airlines began charging first for one, and then, two checked bags. One of the often cited reasons for this action by the airlines’ executives was that this would influence customers to travel with less baggage and thus improve cost and operational performance. A notable exception to the charging for checked bags trend was Southwest Airlines, who turned their resist...

This paper analyzes the relationship between organizational learning mechanisms, normally regarded as dynamic capabilities, and the operational flexibility of the firm, considered as an operational capability, within the context of the measurement of firm performance. Organizational learning is a dynamic process which enables the firm to adapt to changing environments, so making it easier for i...

Overcoming significant technical and human difficulties, Zara recently deployed a new process that relies extensively on sophisticated operations research models to determine each inventory shipment it sends from its two central warehouses to its 1,500 stores worldwide. By taking a retail size-assortment view of a store’s inventory, the model incorporates the link between stock levels and deman...

In undergoing this life, many people always try to do and get the best. New knowledge, experience, lesson, and everything that can improve the life will be done. However, many people sometimes feel confused to get those things. Feeling the limited of experience and sources to be better is one of the lacks to own. However, there is a very simple thing that can be done. This is what your teacher ...

In the post-war years most newly nationalised industries in the United Kingdom had OR groups. Many were run by members of the armed forces who had been involved in OR work during World War II. Although much of the work done by these groups was successful, a lot of it was hampered by politics and, in some cases, a general reluctance to accept new ideas. The author and some colleagues recognised ...

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Product variety has been on the increase for the last several years. Firms are striving to identify effective operational strategies to deal with it. Postponement can be a powerful strategy for managing product variety. In this paper, we introduce concepts related to postponement, discuss successful industrial applications and identify key enablers and factors influencing the successful impleme...

Identifying research gaps is a fundamental goal of literature reviewing. While it is widely acknowledged that literature reviews should identify research gaps, there are no methodological guidelines for how to identify research gaps in qualitative literature reviews ensuring rigor and replicability. Our study addresses this gap and proposes a framework that should help scholars in this endeavor...