Market knowledge has become the major asset of modern businesses and the key to retain their competitiveness. This research attempts to explore the impact of market knowledge management competence on performance via the “dynamic capabilities” perspective. 192 Taiwan companies were selected for the survey setting. The major findings are summarized as following: 1. this empirical result supports ...

customer relationship management (crm) and knowledge management (km) have become especial and strategic keys in the current competitive environment for all companies.  the critical role of km as the main determinant of the success of crm has been the focal point of the previous researches; the present paper aimed at studying the impact of different km factors- such as customer knowledge (ck), s...

Customer Relationship Management (CRM) and Knowledge Management (KM) have become especial and strategic keys in the current competitive environment for all companies.  The critical role of KM as the main determinant of the success of CRM has been the focal point of the previous researches; the present paper aimed at studying the impact of different KM factors- such as Customer Knowledge (CK), S...

Technology Management Capability measurement is being emphasized as an important research field in the Technology Management discipline which continues to be developed by interdisciplinary interactions. Companies which improve technology management capabilities and become mature in this sense may improve their competitive powers and in turn their performances. To test these hypothesis; which de...

This paper explores various linkages between knowledge management (KM) and human capital management (HCM) in the context of developing leadership and management capabilities to support sustainability. Based on the prevailing literature, a framework linking human resource management (HRM), KM and HCM is applied to the development of leadership and management capabilities to support sustainabilit...

An architecture is presented that utilizes both knowledge-based systems technology and Intelligent Agents technology to design and implement computerized systems for agricultural management that are flexible, extendible, and reusable. While stand-alone knowledge based systems provide valuable agricultural management information, collaboration among several knowledge-based systems with related f...