this paper examined disagreement in two sets of data in the context of service encounters: problem-solving interactions (doctor-patient communication) and purchase-oriented encounters (pharmacies) from a cross-cultural perspective (spanish-british english). we proposed assertiveness, a term that refers to both socio-psychological and linguistic features of communication, as a concept that may h...

This paper discusses rational interaction as a methodology for designing and implementing dialogue management in ambient environments. It is assumed that natural (multimodal) language communication is the most intuitive way of interaction, and most suitable when the interlocutors are involved in open-ended activities that concern negotiations and planning. The paper discusses aspects that suppo...

SALV. The constant activity which you Venetians display in your famous arsenal suggests to the studious mind a large field for investigation, especially that part of the work which involves mechanics; for in this department all types of instruments and machines are constantly being constructed by many artisans, among whom there must be some who, partly by inherited experience and partly by thei...

Spoken interactions are known for accurate timing and alignment between interlocutors: turn-taking and topic flow are managed in a manner that provides conversational fluency and smooth progress of the task. When considering applications like robot companions which interact with the user in real time, turn-taking and topic flow are also important. This paper describes creation of multi-modal co...

Spoken interactions are known for accurate timing and alignment between interlocutors: turn-taking and topic flow are managed in a manner that provides conversational fluency and smooth progress of the task. This paper studies the relation between the interlocutors’ eye-gaze and spoken utterances, and describes our experiments on turn alignment. We conducted classification experiments by Suppor...

Convergence is thought to be an important phenomenon in dialogue through which interlocutors adapt to each other. Yet, its mechanisms and relationship to dialogue outcomes are not fully understood. This paper explores convergence in textual task-oriented dialogue during a longitudinal study. The results suggest that over time, convergence between interlocutors increases with successive dialogue...

This paper proposes mechanisms for agents to model other agents’ arguments, so that modelling agents can anticipate the likelihood that their interlocutors can constructs arguments in dialogues. In contrast with existing works on “opponent modelling” which treat arguments as abstract entities, the likelihood that an agent can construct an argument is derived from the likelihoods that it possess...

Oral Communication Strategies are conscious techniques that L2 interlocutors employ to overcome the communication breakdowns in the target language. Hence, they can help to promote the effectiveness of communication ability. However, it must be noted that many variables can influence the use of these strategies. The present study, therefore, aimed to investigate the role of language proficiency...

Oral Communication Strategies are conscious techniques that L2 interlocutors employ to overcome the communication breakdowns in the target language. Hence, they can help to promote the effectiveness of communication ability. However, it must be noted that many variables can influence the use of these strategies. The present study, therefore, aimed to investigate the role of language proficiency...