AIM The Delphi Technique is reviewed and its potential contribution to the management of change assessed. BACKGROUND Change management is an essential skill required, not just by managers, but by all staff working in health care. Modern theories advocate participation and free communication to engender commitment and ensure successful change. Data collection methods associated with surveys--i...

Antibiotic resistance is an important concern for patients, physicians, healthcare managers, and policymakers. Inappropriate antimicrobial prescribing fuels the evolution of resistance, while poor basic hygiene facilitates the spread of resistant microbes between patients and healthcare staff. The development of infection with a resistant pathogen may lead to poorer health and economic outcomes...

This study considers empowerment in nurse–manager relations by examining how conflict is handled on both sides and how the critical social perspective has influenced these relations. The authors use inductive analysis of empirical data to explain how (1) nursing work is organized, structured, and circumscribed by centrally determined policies and practices that downplay nurses’ professional jud...

Given the current e-commerce environment small business success often depends on IS-enabled change. Small businesses rely on IS-enabled changes to enhance cooperation and alignment among themselves and to achieve benefits from information technology. The literature identifies factors of resistance to IS-enabled change as human, political, and technical. A key result of this paper is that knowle...