Almost all results for negotiation support systems have been obtained in a United States context, based on the conventions and culture of American group processes. This paper reports on the construction and testing of a prototype group decision support system (GDSS) to support international negotiation. The system was shown to work and to provide gains in both the quality of the interaction and...

The Web-based negotiation support system (NSS) Inspire has been used in experimental negotiations by over 2000 negotiators worldwide. From a survey conducted among the users we find that they have a highly positive attitude toward the Inspire system and to internetbased negotiation support in general. This paper presents results of an exploratory analysis of the data collected from user questio...

There has been very little published research on building legal decision support systems to perform risk assessment. Yet one of the principal goals of the law is to reduce risk through the avoidance of litigation. This paper discusses ongoing research on how legal decision support systems can support risk reduction and negotiation. Toulmin’s theory of argumentation is proposed as one technique ...

In a combined negotiation in e-commerce, the user is interested in many goods or services and consequently engages in many negotiations at the same time. The negotiations are independent of each other, whereas the goods or services are typically interdependent. Using currently available negotiation technology, the user conducts each negotiation separately, and has the burden of coordinating and...

With the rapid development of electronic commerce, digital signature is very important in preventing from forging, tampering, and disavowing electronic contract in web-based negotiation support system (WNSS). Based on the requirements of electronic contract in WNSS and several techniques widely used in digital signatures, a digital signature scheme for electronic contracts is presented in the p...

In this paper we present the NegoManage system, which aims at supporting the bilateral negotiation during all negotiation phases. The support includes the problem structure identification, the analysis of individual preferences of both parties, the messaging and offers exchange and the post-negotiation improvements of the agreement. The preference analysis is supported with a novel mechanism in...

Supplier selection negotiation is a sophisticated and challenged job due to the diversity of intellectual backgrounds of the negotiating parties, the many variables involved in supply–demand relationship, the complex interactions and the inadequate negotiation knowledge of project participants. To do the job well, it is necessary to develop an intelligent system for negotiation support in suppl...

With the explosive growth of the number of transactions conducted via electronic channels, there is a pressing need for the development of intelligent support tools to improve the degree and sophistication of automation for eCommerce. With reference to the BBT business model, negotiation is one of key steps for B2B eCommerce. Nevertheless, classical negotiation models are ineffective for suppor...

Experiments with negotiation software agents’ in frictionless commerce indicate potential for destructive behaviour. Most of the agents are capable of engaging in auctions and have no ability to conduct complex business negotiations. Recognizing that people and software agents operate in different although overlapping spheres we propose an environment in which negotiation and decision support s...