this study aimed at investigating the effect of intellectual capital and organizational performance on service quality. research method was descriptive and correlation, structural equation modeling. the population consisted of all 219 male and female staff of sport and youth general offices in west azerbaijan province. 180 subjects were selected as the sample by purposive non-random sampling me...

evaluating of staff’s performance and accessing to optimized performance in an organization will be possible by creating factors such as job satisfaction and organizational commitment. in this paper, data envelope analysis (dea) was used in order to evaluate staffs’ performance in khuzestan oxin steel company. also, a questionnaire was used in order to collect necessary data and information (cr...

in highly competitive market of food industry maintaining and increasing market share are results of brand performance. hence detecting the effective factors on the brand performance is crucial in strategic marketing decisions. data gathered by a 36-items questionnaire. the sample was composed of 131 managers and marketing experts in 62 companies in food industry those are located in tehran cit...

information technology is a critical tool for companies to achieve the competitive advantage and organizational innovation. it capability provides an appropriate opportunity for retailers to improve their relationships with customers and progress firms’ performance. comes with advances in technology, retail industry by using information technology has changed its business process from tradition...

Purpose This paper presents a viewpoint that considers the construction of ‘expertise’ as an impediment to successfully using cross-functional expertise in organization. The forms bounded perspective creates hidden impediments success culminate organizational under achievement. Design/methodology/approach Experiential knowledge authors incorporated 20 years management experience and extensive p...

strategic alliance is a cooperation contract between two or more organizations who want to improve their competitive situation and performance through resource sharing. one of the common types of strategic alliances is the alliance between two organizations working in the same industry. one of those industries which alliances occur most likely is the casting industry. in this regard, this resea...