Issue: When benchmarking (as in engagement, work‐ stress, safety, or performance‐related applications), the use of normative scores can be a big mistake. Because if the norm group characteristics change in any way, the entire benchmarking process is rendered problematic. More importantly, if score magnitudes are considered related to performance, then it is the actual score which carries that r...

OBJECTIVE To investigate bacterial culture practices in veterinary clinics, with an emphasis on laboratory biosafety and on quality of laboratory practices. DESIGN Survey-based prospective study. SAMPLE POPULATION 166 veterinarians. PROCEDURES Veterinarians were recruited through the Veterinary Information Network (an Internet-based network restricted to veterinary personnel). All Network...

CONTEXT In 1995, California adopted a bill that brought laboratory laws in line with the 1988 Clinical Laboratory Improvement Amendments' standards for clinical laboratories and mandated a study comparing results in physicians' office laboratories (POLs) with other settings. OBJECTIVE To determine whether persons conducting tests in POLs produce accurate and reliable test results comparable t...

This study investigated the impact of motivation on employee turnover in Telecom sector of Pakistan. The questionnaire used was designed to focus on motivation and turnover questions. One hundred and six close-ended questionnaires were used for analyses. Regression and correlation analyses were proposed to explore the impact of motivation on employee’s intention to quit. Motivation was establis...

The review of the literature reveals various relationships between the constructs of social identity, customer trust, and customer loyalty. Such results lead to questioning the nature of the conceptual structure that would include these constructs as well as their interrelationships in a structural model. From this perspective, the purpose of this study is to evaluate the mediating role of cust...