the development of effective organizations for service provision and responding to the demands of the citizens in a rapid, easy and suitable fashion has been considered by officials of the public sector in recent years in many countries worldwide. the realization of the importance, application and also the role that itc can play toward promotion of accountability in the public sector, has cause...

Under the global pressure of information technology, the adoption of webbased technologies in public administration has created a new governmentand-citizen interface. However, whether e-government will unambiguously lead to a more transparent, interactive, open and hence, accountable, government remains a central question. Applying a framework of global pressure effects on bureaucratic change, ...

This paper reviews the current literature on social accountability as a means to achieve good governance and increased public participation for improved public service delivery. After a brief discussion on concept and tools of social accountability, this paper illustrates that such innovations have led to improvements in the performance of state agencies and actors in varying contexts across th...

Brennan and Solomon (2008) identify six new frontiers in accountability and corporate governance research to stimulate research. This paper contributes to such research by devising a reporting framework and research agenda that relates to Brennan and Solomon’s fourth frontier, sectors and context, focusing on the regulated hybrid organisational forms of Public Private Partnerships, which operat...

The article examines one of the most intriguing issues related to the public sector reforms; the changing accountability systems. The debate about the relevance of accounting-based reform in the caring professions is not new, but little research has been conduct in the field of social work. Accounting, in such endeavour, risks to be often, and erroneously, equated to accountability and control....

This paper studies how privatising service provision (shifting control rights and contractual obligations to providers) a ects accountability. There are two main e ects. (1) Privatisation demotivates governments from investigating and responding to public demands, since providers then hold up service adaptations. (2) Privatisation demotivates the public from mobilising to pressure for service a...

The political landscape in school finance has undergone significant changes in the United States in recent years. It was only a generation ago that the state government assumed the primary funding responsibility in public schools, public agencies at the state and local level “monopolized” service delivery, and many reform initiatives did not consider student achievement as the key measure of ac...