Despite widespread adoption of IT control frameworks, little academic empirical research has been undertaken to investigate their use. This paper reports upon research to benchmark the maturity levels of 15 key IT control processes from the Control Objectives for Information and Related Technology (COBIT) in public sector organisations across Australia. It also makes a comparison against a simi...

Public sector bureaucracy is undoubtedly one of the major unfavorable factors that contradict the smooth economic development of Greece. Using information systems in management is indeed promoting decisively the improvement of the organization, the communication, the service processing time and generally speaking the modernization of the Public Administration; leading to the fact that the level...

the present research studies how material and non-material factors could attract people to work in public and private sectors. the study focuses on the effect of financial incentives on better performance in the workplace, as well as the importance of wages, job security, authority, and job satisfaction in both the public and the private sectors. research subjects are all public and private sec...

Today, the latest technological developments and practices in e-learning are exploited in order to help public servants and private sector employees to master electronic services in order to improve their work performance in an increasingly interactive, digital environment. This paper presents results of two projects dealing with e-learning for e-government. The comparative analysis of these ca...

Labor market frictions are even more pervasive in developing countries than in Western industrialized economies. In spite of this, stochastic models of frictional markets have rarely been applied to developing countries. In this paper, we estimate structural parameters of both a simple and an extended job separation model with the purpose of understanding constraints in the labor market in Boli...

Public services can be, and are, delivered according to a variety of different arrangements. The public sector can finance and provide a service itself, or contract with the private sector to participate in provision, or its role may be limited to regulating a private provider. In this paper we examine the features determining the effectiveness of public-service delivery, including incentives f...

We model personnel policies in public agencies, examining how wages and promotion standards can partially offset a fundamental contracting problem: the inability of public sector workers to contract on performance, and the inability of political masters to contract on forbearance from meddling. Despite the dual contracting problem, properly constructed personnel policies can encourage intrinsic...

We model personnel policies in public agencies, examining how wages and promotion standards can partially offset a fundamental contracting problem: the inability of public sector workers to contract on performance, and the inability of political masters to contract on forbearance from meddling. Despite the dual contracting problem, properly constructed personnel policies can encourage intrinsic...